Knowledge Base/Ordering

shipping

andry tanara
posted this on June 30, 2010 07:51 am

well i have a problem about shipping, well i ordered spore n it said 4-5 days and it has been 6 days and i didn't get any information what happen. who should i contact? pls reply ty

 

Comments

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mohammed alattiya

hi i have the same problem i order spore and it took 6 days and still it dident come

November 07, 2010 06:29 am
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Dominic Mercer

I have also done this only it has been more like 10 days... Where can I follow this up?

December 01, 2010 01:35 pm
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Axel Vigne

I ordered Civilization V the 4th of december. paid 12$ of shipping fees, and i still have nothing. Is there any track record to follow the order ?

December 16, 2010 10:07 am
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Thomas Gambino

Im having the same probem, did anyone on here ever receive any help?

January 21, 2011 08:30 am
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Claire Konemann

I have the same problem execpt its been 4 weeks now.  There is nothing on this site that helps with tracking orders or finding out any information about shipping.  This is very slack in my opinion for such a big and important site (bigest on the planet.).  I have also contacted the only email there is but have not received any reply. 

January 28, 2011 10:44 pm
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Prince Cherian

It seems a lot of folks are havin the same problem.  This site dont even have a proper costumer support goin on.  Am havin the same problem as these guys, it would really helpful if the support center gave us a way to track the delivery.  Ma order has been put on hold for almost a week now.  Please, let us know how we track the delivery or at least get back to us with proper delivery dates.

April 28, 2011 06:24 pm
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Michael Stenning

These people need some competition.  Customer support?  They don't know the meaning of the word!  Just interested in pocketing your money.  We have been trying to buy Scrabble digital edition - have paid via paypal but still having problems getting the game!

May 18, 2011 09:18 am
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aldyth philatra

okay then its clear that this site is totally sux, because they arent sending our order...

August 16, 2011 01:28 am
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James Arnn

I am having the same problem..... 25 days and not a peep. Will have to call the credit card company and see if I can get satisfaction.

January 31, 2012 05:00 pm